5.3 I deposited, but I didn’t get my money

If you’re using a bank card or bank transfer or sepcific payment platformfor payment, it may take longer to receive your funds. Sometimes, payments can be held by the payment platform for one to three days before reaching us. Once we receive the funds, they will be reflected in your deposit immediately.

If the delay is longer than expected, feel free to contact us. Please provide your user ID for a faster check.