5.5 Report deposit issues to HaloSkins
If you've completed a deposit and the balance has not been updated in your HaloSkins account, contact us in website chat or at [support@haloskins.com] or through discord support ticket/channel.
We have successfully resolved all issues for users with cryptocurrency deposits.
In your message, please provide the following essential information:
> If using cryptocurrency deposit. Copy the transaction hash of the deposit transaction from the platform where you made the withdrawal, as shown in their website or wallet app.
> Provide proof of stored value if stored by other ways
> Include your haloskins user ID and the specific amount of money you deposit.