If you've completed a deposit and the balance has not been updated in your HaloSkins account, contact us in website chat or at [support@haloskins.com] or through discord support ticket/channel.

We have successfully resolved all issues for users with cryptocurrency deposits.

In your message, please provide the following essential information:

> If using cryptocurrency deposit. Copy the transaction hash of the deposit transaction from the platform where you made the withdrawal, as shown in their website or wallet app.

> Provide proof of stored value if stored by other ways

> Include your haloskins user ID and the specific amount of money you deposit.