Suggestions, feedback, and complaints

To submit your suggestions or complaints for review by the company’s management, please follow the steps below:

1. Download the file from the link provided below.
2. Carefully complete all sections of the file and make the necessary edits.
3. Save the completed file as a PDF.
4. Log in to your user panel, then navigate to:
5. Profile Section → Support Section → Submit Complaint
6. Fill in the relevant fields and describe your issue in detail.
7. In the final step, upload the edited and saved PDF file and proceed with the remaining steps.

Please note: You may also submit this file via the ticket system, along with a complete explanation.

Our team will carefully review your suggestions and complaints as soon as possible.