Authentication failed and invalid account
Reasons:
- Incorrect account number (account not found in the system).
- Incorrect password or account number, or selecting the wrong server (please make sure to select the correct server—Demo or Real—on the login page).
Solution:
Correct the above-mentioned issues. Additionally, we recommend copying and pasting your password directly from your email to minimize typing errors.
If the issue persists, please reset your password and try again.