Authentication/authorization error

Receiving the “Invalid Account” or “Authentication Failed” error can only be caused by three possible reasons:

1. Incorrect server selection
2. When connecting your account to MetaTrader, please ensure you select the correct server:

• For Demo accounts: select AronMarkets-Demo
• For Real or Prop accounts: select AronMarkets-MT5

1. Incorrect account number
2. You can verify your account number in the “Accounts” > “Account Overview” section of your client portal.
3. Incorrect account password
4. Please be careful when entering your password. We recommend entering it manually (avoid copy-pasting). Pay attention to uppercase and lowercase letters.
5. If you still receive the error, reset your password and try again using the new password.

To connect your account to the MetaTrader desktop version, please refer to the step-by-step guide available at the link below (from page 8 onward):

https://dl.aron-groups.co/support/En/Training/05_Demo_Account_5.pdf