Firstly sorry to note. We have tried our best to make this process as easy as possible. The most common reasons are the following:

#The white markings on the corner posts are not facing upwards and inwards. For this reason the holes will not match up.

#The left or right corner posts are in the wrong location, re-check again.

If, after checking the following you still have issues pleasse follow this link for helpful videos: https://www.strictlybedsandbunks.co.uk/assemblyhelp

If you are still having issues we are hear to help, please email us, include pictures and your delivery address. We will see what is wrong and assist. Email us help@strictlybedsandbunks.co.uk