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Knowledge Base
Product Questions (Bunk Beds)
Can your products be used by adults?
Do you offer an assembly service?
Do you supply short length beds?
Do your bunkbeds split into two?
Can I paint the bed myself?
What warranty is included?
Can the bunkbed ladder be moved?
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PRODUCT QUESTIONS (MATTRESSES)
Why a 20cm thick mattress for bunkbeds ?
What mattress size do I need ?
What if I dont like the mattress delivered ?
How long will a mattress last ?
Which mattress to choose ?
Need to know about our delivery service?
How quick is delivery
Where do you deliver to ?
Will I know when the delivery will be completed?
What happens on the day of delivery?
How can I track a delivery?
Can I choose a delivery day?
Can I order now and delay a delivery?
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Problem with your order?
Free Parts Replacement Service
I want to return an order?
My Bunk Bed wobbles?
I am missing assembly instructions?
I am having issues with assembly?
Can I exchange an item?
Can I pay cash or pay over the phone?
Payments
Do you offer finance?
Problem paying for an order?
Bulk Discounts
Contacting Us
Why do you not have a contact telephone number?
What are your opening times?
How can I contact you?