Sorry to note, please follow this link for details: If you have ordered from Amazon you will need to contact them directly. You have paid Amazon directly so only they can arrange the return so you can be refunded. If the order has been placed with Strictly Beds or Ebay then please copy and paste this link:

https://www.strictlybedsandbunks.co.uk/Strictly-Beds-and-Bunks-Returns-Policy