My Bunk Bed wobbles?

Hi,

Sorry to note your issue, I would like to address the concerns raised regarding our bunk bed.

It's important to note that a bunk bed, being a top-heavy structure, may exhibit a pendulum effect when subjected to excessive movement or if placed on a slightly uneven surface. This effect is particularly pronounced on wooden floors, as explained in detail within the care leaflet and assembly instructions accompanying the product.

It's crucial to understand that this is not indicative of a product defect but rather a characteristic of top-heavy items. In compliance with Bunk Bed entrapment regulations, we strongly recommend the use of wall brackets provided with the product to mitigate the pendulum effect. This precaution is similar to securing a bookcase with heavy books on the top shelf.

To address this issue, please follow the assembly instructions and attach the supplied brackets to the wall. While attaching them to the skirting is an option, it is preferable to secure them directly to the wall for optimal effectiveness. This measure is designed to prevent any movement that could lead to the pendulum effect.

If you have any further questions or require additional assistance, please feel free to reach out.