we stronly advise that you keep the mattress within the packaging until you are happy with the product. You will be able to determine the quality and comfort without the need to remove the packaging.

If you do not like the mattress we will accept the return, we can exchange for a better quaility for collect for a full refund. Please consult our returns policy.

Remember, just like your under pants/ knickers once used we are unable to accept a return on the basis of hygene. So, if you are unsure leave in the packaging.